Session 1: Jun 1 – 29th, 2022
Wed from 8:30 am – 12:30 pm
People at all levels of management face a number of challenges and responsibilities, especially under rapid workplace change. There is no more demanding role than that of a supervisor and this role continues to evolve. It is so much more than assigning or directing work. A supervisor’s success hinges on how effectively they can communicate and manage their team’s performance. High performing teams don’t just happen – they are made up of individuals who bring a broad spectrum of skills, talents and experiences to the workplace and are often developed one member at a time. To keep a team fully engaged, a supervisor must be able to manage of change and communicate effectively. Changes that are negatively perceived by team members can disrupt morale and the flow of work. This course highlights how changes in the workplace and in society, have necessitated changes in how a professional supervisor leads and directs people to achieve greater business results and professional development.
MassHire Programs & Services are funded in part by US Department of Labor (USDOL) Employment and Training Administration grants as well as non-federal funded grants. (Additional details furnished upon request.)
